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Sync42
Trust Intelligence for Salesforce.
The first platform that turns compliance, relationships, and competitive signals into a single AI-scored view of every account.
Product Walkthrough // 4 Minutes
EXECUTIVE COMMAND CENTER
Risk-Adjusted ARR
$18.4M
of $22.1M total ARR
Net Revenue Retention
112%
+3.2% vs last quarter
Accounts at Risk
7
$2.8M ARR exposed
Revenue Concentration (HHI)
1,847
Moderate concentration
Pipeline Trust Score
74
Weighted by deal size
Account Health DistributionLive
Healthy (80+)
68%
Watch (60-79)
22%
At Risk (<60)
10%
Competitive Signal Radar3 new today
AccountSignalCompetitorConfidence
Meridian HealthRFP DetectedCompetitor X92%
Apex FinancialPricing ReviewCompetitor Y78%
NovaTech SolutionsFeature GapCompetitor Z71%
Renewal Forecast
Q1 Renewals$4.2M
At-Risk Amount$680K
Expansion Opps$1.1M
Playbooks Active14
Compliance Posture
SOC2
94%
HIPAA
87%
ISO 27001
72%
TRUST SCORE ENGINE // ACCOUNT VIEW: MERIDIAN HEALTH
Overall Trust Score
58
▼ Declining · Was 74 last month
Score Breakdown
Relationship
65
Compliance
42
Engagement
55
Financial
72
Why This Score? (Explainable AI)Shapley Values
▼ -18pts  SOC2 evidence expired 12 days ago. TLS cert on api.meridian.com expires in 9 days.
▼ -11pts  No executive contact in 34 days. VP Engineering left the company (LinkedIn signal).
▼ -7pts  Product usage down 31% month over month. 4 of 12 licensed users dormant.
▲ +3pts  On-time payment history. Contract value increased at last renewal.
Stakeholder Power Map
Sarah Chen
CTO (Champion)
⚠ Left Company
|
Mike Torres
VP Eng
Influence: 72
Lisa Park
Dir Security
Influence: 81
|
Dev Team
4 users
2 dormant
James Wu
CFO (Budget)
Influence: 88
Competitive SignalsActive Threat
Feb 3 — Case #4821: "evaluating alternatives" RFP
Jan 28 — Email: "budget review, need updated pricing" Pricing
Jan 15 — Task: "competitor demo scheduled" Threat
COMPLIANCE EVIDENCE AUTOMATION
SOC2 Evidence LibraryAuto-collected
ControlEvidenceStatusHashCollected
CC6.1 Access ControlSSO Config ExportCurrenta3f8...c721Feb 12
CC6.6 EncryptionTLS Scan ResultsCurrentb7e2...9f44Feb 12
CC7.2 MonitoringAlert ConfigCurrentd1c4...3e88Feb 11
CC8.1 Change MgmtDeployment LogExpiringf9a1...7b22Jan 15
CC6.3 Auth ControlsMFA EnrollmentExpiredc5d8...1a09Dec 20
Security Questionnaire AI Assistant
Q: "Describe your data encryption practices at rest and in transit."
A: All data at rest is encrypted using AES-256. Data in transit is protected via TLS 1.2+ with certificate pinning. Our last TLS scan (Feb 12) confirmed all endpoints use TLS 1.3 with HSTS enabled. [Confidence: 96% | Sources: 3 evidence records]
TLS Endpoint Monitor
api.acme.comTLS 1.3 · 284 days
app.acme.comTLS 1.3 · 284 days
api.meridian.comTLS 1.2 · 9 days!
portal.novtech.ioTLS 1.3 · 31 days
Trust Packet Generator
Public Trust Badge (embeddable)
VERIFIED BY SYNC42
A+
Trust Score: 92 · SOC2 Current
Updated Feb 12, 2026
Attach to proposals, RFPs, and renewal decks.
Real-time compliance proof without context switching.
DEAL HEALTH ENGINE // PIPELINE INTELLIGENCE
Pipeline Health Map$8.4M total pipeline
DealAmountStageTrustDeal HealthRisk
Apex Financial - Enterprise$1.2MNegotiation8682Low
Meridian Health - Renewal$840KRenewal5841Critical
CloudFirst - Expansion$620KProposal9188Low
DataStream Inc - New$480KDiscovery6862Medium
NovaTech - Upsell$350KNegotiation7367Medium
Deal Health: Meridian Renewal ($840K)6 risk factors
Trust Score
58
Stakeholder
35
Compliance
42
Competitive
28
Velocity
61
Sentiment
55
Revenue Concentration Risk
Herfindahl-Hirschman Index
1,847
Moderate Concentration
By Customer
1847
By Industry
2340
By Geography
1350
By Deal Size
1650
⚠ Whale alert: Apex Financial = 14.2% of total pipeline
AI ForecastNL Query
// "What's my realistic close number this quarter?"
Based on trust-weighted pipeline analysis: your commit forecast is $3.8M, but adjusting for the Meridian risk (58 trust score, active competitive threat) and NovaTech compliance gap, risk-adjusted forecast is $3.1M. Upside case reaches $4.4M if CloudFirst closes on schedule.
AUTOMATED PLAYBOOKS + REAL-TIME ALERTS
Playbook: Trust Score Drop RecoveryTRIGGERED
TRIGGER: Trust score dropped 16 points (74 to 58) for Meridian Health
✓ Done
Step 1: Send Slack alert to #cs-critical
Completed 2 min ago
✓ Done
Step 2: Create high-priority task for CSM
Assigned to Rachel Kim
● Active
Step 3: Generate executive briefing
Building briefing with risk factors...
Pending
Step 4: Schedule executive check-in
Waiting for briefing completion
Active Playbooks14 running
PlaybookAccountStatusStep
Score Drop RecoveryMeridian HealthCritical3/4
Competitor ResponseMeridian HealthActive1/3
Renewal PrepApex FinancialOn Track4/5
Expansion TriggerCloudFirstNew1/3
Bi-Directional Slack Bot
📢
Sync42 2:34 PM
🔴 Trust Score Alert: Meridian Health
Score dropped from 74 to 58 (-16 pts)
Root cause: Expired SOC2 evidence, champion departure, competitive RFP detected
ARR at risk: $840,000
View Account | Snooze 24h
RK
Rachel Kim 2:36 PM
/sync42 trust Meridian
📢
Sync42 2:36 PM
🔴 Meridian Health Trust Score: 58/100 📈
🤝 Relationship: 65 | 🛡 Compliance: 42
📈 Engagement: 55 | 💰 Financial: 72
RK
Rachel Kim 2:37 PM
/sync42 playbook trigger Meridian
📢
Sync42 2:37 PM
🚀 Playbook evaluation triggered for Meridian Health
2 playbooks matched: Score Drop Recovery, Competitor Response
SELF-PROVING ROI // SYNC42 PAYS FOR ITSELF
Total ROI Delivered
$2.4M
Since deployment (8 months)
Revenue Protected
$1.8M
12 churns predicted, 9 saved
Deals Accelerated
$420K
8 deals closed 23 days faster avg
Hours Saved
1,240
Questionnaires, briefings, QBRs
ROI Multiple
18x
vs annual Sync42 cost
ROI by Module
Churn Saves
$1.8M
Deal Velocity
$420K
Compliance
$180K
How We Track This
Every churn prediction, every playbook execution, every trust packet sent, every questionnaire automated creates an ROI event. When a predicted churn is retained, we correlate the save back to the prediction. When a deal closes faster than the segment median, we attribute the acceleration. This isn't estimated value. It's measured.
Tool Displacement
Gainsight replacement$150K/yr
Clari replacement$80K/yr
Vanta replacement$60K/yr
ChurnZero replacement$50K/yr
DemandFarm replacement$35K/yr
Total displacement$375K/yr
One Platform. Every Signal.
Trust scoring. Compliance automation. Competitive intelligence. Deal health. Revenue concentration. Stakeholder mapping. Playbook orchestration. All Salesforce-native. All explained. All proving ROI.
100%
Salesforce Native
0
Data Migration Required
6+
Tools Replaced
18x
Measured ROI
Request a Pilot  ·  sync42.com
Talk Track
Welcome to Sync42. Let me show you what happens when you give your revenue team a single pane of glass for trust, compliance, and competitive intelligence, all built right inside Salesforce.